BB BOUCHRABOUZGARN
Store Market Manage
Profile summary
Results-driven, customer-centered manager with 27+years in store management and supervisory positions. Verifiable talent for maintaining profitable retail operations, with proven success in capitalizing company growth. Articulate communicator and effective trainer skilled in achieving employee buy-in on organizational goals.
Career highlights
Boosted Sales and Exceeded KPIs: Led store team to surpass goals and KPIs for three consecutive years, achieving top regional ranking.
Developed Leadership Pipeline: Developed and promoted two team members to Assistant Manager roles within six months.
Increased Sales and Reduced Shrink: Increased store results from $3.5M to $4.9M and reduced shrink from 1.5% to 0.89% at BEBE, INC.
Key skills
Professional experience
Lead store team to meet and exceed store goal and KPIs 3 years in a row Store ranked 3rd in the region in 2021 and 2023; 2nd in 2024 and 2025 with an increase of 25% comp and 15%over goal. Multiples 22%Average dollars $539 with an increase of 4% over ly. Ranked top 3 stores in the region 3 years in a row with over 90% NPS score and over 4.9 google reviews. Was able to be selected and be part of the Lead program for 2025. Developed and promoted 2 team leads to Assistant Manager position within 6 months. Ensured compliance with all relevant health and safety regulations within the store. Evaluated store operations procedures and processes to develop solutions that improved efficiency and profitability.
- Lead store team to meet and exceed store goal and KPIs 3 years in a row
- Store ranked 3rd in the region in 2021;3nd in 2022 and 2023 with an increase of 24% compared to 2019; and 10.5% over goal in 2022 and 3% over the previous year.
- Multiples 20%, Average dollars $473 (+8,2%)
- Ranked top 3 stores in the region 3 years in a row with over 90% NPS score and over 4.9 google reviews
- Developed and promoted 2 team leads to Assistant Manager position within 6 months.
Duties include responsibility for retail and salon overall business Trained new internal and external management job responsibilities and roles Was able to increase sales results 6.13% over budget and 20.4% over LY in 2015 Continued increasing sales results in 2016 +5.9% over budget and 23.1% over LY Nominated for Club of excellence in 2015 Achieved 109% over all corporate generated events in 2017 Increased our overall goals by 1.6% and 10.5% over LY in 2017.
- Duties include responsibility for retail and salon overall business
- Trained new internal and external management job responsibilities and roles
- Was able to increase sales results 6.13% over budget and 20.4% over LY in 2015
- Continued increasing sales results in 2016 +5.9% over budget and 23.1% over LY
- Achieved 109% over all corporate generated events in 2017
Assisted seniors plan for their Medicare and educated them on their choices of healthcare based on their health and income Helped clients planning their future and introduced them to retirement miracle plans Assisted clients with their life insurance and final expenses. Analyzed claims data to determine potential areas of improvement for policyholders' protection.
- Assisted seniors plan for their Medicare and educated them on their choices of healthcare based on their health and income
- Helped clients planning their future and introduced them to retirement miracle plans
- Assisted clients with their life insurance and final expenses.
- Analyzed claims data to determine potential areas of improvement for policyholders' protection.
Oversee daily operations and key initiatives through a top team of managers and 14 sales associates Ensure managers maximize employee performance; maintain inventory levels on the sales floor to ensure optimal store profits and earnings Enforce loss control strategies, execute company directives; and drive optimal customer satisfaction, store productivity and P&L results Propelled the store to be # 17 to LY in the company in Full Price US Retail Nominated for Top Comp Award Store of the Year (2012-2013) in Full Price US Retail Contributed and was part of the nomination of The District of the Year (2010-2011) Increased annual sales from 1.1M to 1.4M, by driving Men's and Footwear as incremental business Built a strong relationship with our corporate partners in Jacksonville Distribution Center.
- Oversee daily operations and key initiatives through a top team of managers and 14 sales associates
- Ensure managers maximize employee performance; maintain inventory levels on the sales floor to ensure optimal store profits and earnings
- Enforce loss control strategies, execute company directives; and drive optimal customer satisfaction, store productivity and P&L results
- Propelled the store to be # 17 to LY in the company in Full Price US Retail
- Contributed and was part of the nomination of The District of the Year (2010-2011)
Directed 2 spa locations at Atlanta Airport (Terminal A&C) Managed all Spas daily operations, including setting weekly and monthly budgets, inventory control, merchandising and weekly meetings with all merchants and Airport executives Recognized for excellence and received a Best customer service award Achieved +2, 3% in sales for the month of December Played key role in hiring / training new techs for both Spas.
- Directed 2 spa locations at Atlanta Airport (Terminal A&C)
- Managed all Spas daily operations, including setting weekly and monthly budgets, inventory control, merchandising and weekly meetings with all merchants and Airport executives
- Recognized for excellence and received a Best customer service award
- Achieved +2, 3% in sales for the month of December
- Played key role in hiring / training new techs for both Spas.
Responsible for all retail facets, including operations, merchandising, coaching and developing a customer service focused team Achieved a 3.4% increase in sales Hired and developed top talent sales associates and 2 assistant managers Reduced store shrink Developed a strong customer base (15% of sales from clienteling).
- Responsible for all retail facets, including operations, merchandising, coaching and developing a customer service focused team
- Achieved a 3.4% increase in sales
- Hired and developed top talent sales associates and 2 assistant managers
- Reduced store shrink
- Developed a strong customer base (15% of sales from clienteling).
Conducted all managerial duties, including operations, visuals, hiring and networking, sales and customer service Ranked #1 store in the Region in 2005 for achieving $4.9M in sales at the Premium outlet store in Orlando, FL Increased store results from $3.5M to $4.9M (Orlando Premium) Reduced shrink from 1.5% to 0.89% Decreased turnover among employees by hiring the right talent.
- Conducted all managerial duties, including operations, visuals, hiring and networking, sales and customer service
- Ranked #1 store in the Region in 2005 for achieving $4.9M in sales at the Premium outlet store in Orlando, FL
- Increased store results from $3.5M to $4.9M (Orlando Premium)
- Reduced shrink from 1.5% to 0.89%
- Decreased turnover among employees by hiring the right talent.
Advanced through promotions to become store manager of a $1.5M Provided strategic, operational leadership and maintained presentation/standards in all assigned locations Achieved top 50 in the company 2 years in a row (2004-2005) Reduced shrink from 19% to 2.5% in 2003 Excelled in building and motivating management and hourly team.
- Advanced through promotions to become store manager of a $1.5M
- Provided strategic, operational leadership and maintained presentation/standards in all assigned locations
- Achieved top 50 in the company 2 years in a row (2004-2005)
- Reduced shrink from 19% to 2.5% in 2003
- Excelled in building and motivating management and hourly team.